Customer Info

  We sincerely appreciate the loyalty we have shared with those in the industry. There have been many ups and downs in this business, but we have developed deep ties with our distributors and customers. We honor that by providing you with the best service we can provide. And by promising to continue to produce paper matches in the USA.

LEAD TIME POLICY

Stock items:  The resale match category includes two designs – Plain White and Thank you.  The lead-time for stock items is typically 14 days from order confirmation to delivery.  

Private Label: Please contact your customer service representative for all private label orders.

Lead-times may vary, so please be sure to double-check dates during the busy summer tourism and winter heating seasons.

PLACING AN ORDER

Email:  For fast confirmation, please email [email protected].  Allow 24-48 hours for a confirmation.

EDI:  Many customers find EDI efficient.  We are happy to set you up.  Send an email with your interest.

Phone:  We always love to hear from our customers, so please continue to call in your orders (800) 326-8311.

Fax:  Our fax machine is ready to take your orders (603)532-6001